Welcome to Shenandoah County Library Help Desk

This help desk system is for use by Library Volunteers and Staff members. After you fill out a ticket you will be able to keep track of its progress with this help desk system.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

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